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Giving Feedback

Giving feedback is the process of telling another individual how they are perceived (Sharp et al. 2005). It can be a source of anxiety for both giver and receiver. The following guidelines for giving useful feedback may help to reduce this anxiety, improve performance, increase morale and help develop teamwork. The risks of poor quality feedback are that it might demoralise, reduce confidence and even cause conflict.

ACTIVITY

Can you think from your own experience of one positive experience of giving feedback?

What contributed to making this a positive experience?

Can you think of a negative experience of getting feedback?

What contributed to making this a negative experience?

Outline anything you would do differently?