Assessment in the Work Place for Work-based Supervisors - Allin L & Turnock C (2007)

Table of Contents

1. ASSESSING STUDENT PERFORMANCE IN WORK-BASED LEARNING - Allin L & Turnock C (2007)
2. The Need for Assessment
3. Types of Assessment
   1. Formative Assessment
   2. Summative Assessment
   3. Criterion Assessment
   4. Performance Assessment
   5. The use of reviews and portfolios
   6. Learning contracts
4. When to use a Particular Assessment?
5. Giving Feedback
   1. Useful Tips
   2. Features of Positive Feedback
   3. Negative Feedback
   4. Written Feedback
6. Skills for Effective Assessment
7. Helping a Failing Student
   1. Failure in the submitted work
   2. Avoiding Intimidating Students
   3. Dealing with Non-improving Students
8. Conclusion
9. References

Negative Feedback

• Negative feedback, when given in a constructive way, has the greatest impact on changing behaviour and improving performance. They also need to know what they've done wrong, or poorly, or performed in some other way which is inappropriate. And, immediately and always, they need to know in what respects it was wrong or poor or inappropriate, and they need suggestions on ways in which it could have been correct or better.
• Think of the language you are using - use questions initially rather than accusations.
• For example: "how do you think reacting like that appeared to the client? Rather than "that was unprofessional behaviour"
• Offer support and challenge.
• There are two dimensions to feedback: support and challenge. The most constructive feedback is high on support and high on challenge.
• Explore alternatives.
• Note how the feedback is received.
• Anticipate an emotional response.

Make time for the feedback and consider when is a good time to give feedback. Ensure privacy, be supportive but don't get distracted from your aims

• End on a positive note.

Finally, always end of a positive note of encouragement. Round off your feedback with a high note and encouragement. "You really seem to be getting to grips with this"; "Your analytic skills are improving steadily"; "You're making good use of evidence". Say whatever you can that's encouraging and truthful.