Working with Others in the Work Place for Work Based Supervisors - Allin L & Turnock C (2007)

Table of Contents

1. WORKING WITH OTHERS IN THE WORK PLACE FOR WORK-BASED SUPERVISORS: Allin L & Turnock C (2007)
2. The Importance of Working with Others
3. Roles and Responsibilities of Individuals and Groups
4. Groups and Individuals
5. Individual's Needs and Difference
   1. personalDevPersonal development
6. Leadership - Working With Others
7. Competencies of Working with Others
8. Dealing with Conflict
   1. Resolving conflict
   2. Negotiating Strategies
9. Assertiveness
   1. What is assertiveness?
   2. Passivity
   3. Aggression
   4. Body language
   5. Communication
10. Developing strategies for effective working
11. Conclusion
12. References

Roles and Responsibilities of Individuals and Groups

As discussed above, groups come together for many different reasons and in many different ways, but to ensure that individuals can work effectively in the workplace it is important that they recognise and understand the roles and responsibilities of others and how they contribute to how things can be done efficiently and effectively. Where patients /clients are central to the work it becomes even more important that there are good working relationships, shared outcomes and a planned approach to the service. This can only be achieved by recognising and drawing from the expertise and competencies of all involved whilst not forgetting that the patient /client and families are the most important individuals within this process.

CAIPE (2006) uses the term 'interprofessional education' (IPE) to include all such learning in academic and work based settings before and after qualification, adopting an inclusive view of 'professional'. Interprofessional Education occurs when two or more professions learn with, from and about each other to improve collaboration and the quality of care.

To assist in identifying which groups and individuals are central to the learners daily work complete the following activity. Aspects of this activity could also be used with the learner to get them to consider the working team.

ACTIVITY:

Identify the individuals that you interact with in your daily work.

1. Cluster them into their working groups remembering that most individuals belong to one or more groups.

2. Briefly outline the individuals roles and responsibilities
3. Distinguish which of these individual's or groups could contribute to the learners learning experience
4. Design an activity to assist the learner in being able to identify the roles and responsibilities of individuals and groups in the work place and their importance to their leaning experience
5. Evaluate and reflect upon the effectiveness of your plan and make recommendations for it development

Now that you have identified the individuals you work with and those who can contribute to the students learning experience it is important to have some understanding of the theory of the way groups work and come together.