Working with Others in the Work Place for Work Based Supervisors - Allin L & Turnock C (2007)

Table of Contents

1. WORKING WITH OTHERS IN THE WORK PLACE FOR WORK-BASED SUPERVISORS: Allin L & Turnock C (2007)
2. The Importance of Working with Others
3. Roles and Responsibilities of Individuals and Groups
4. Groups and Individuals
5. Individual's Needs and Difference
   1. personalDevPersonal development
6. Leadership - Working With Others
7. Competencies of Working with Others
8. Dealing with Conflict
   1. Resolving conflict
   2. Negotiating Strategies
9. Assertiveness
   1. What is assertiveness?
   2. Passivity
   3. Aggression
   4. Body language
   5. Communication
10. Developing strategies for effective working
11. Conclusion
12. References

Dealing with Conflict

ACTIVITY:

Conflict occurs at times between and within teams. This activity will assist you in considering what strategies you use and need to develop to deal with conflict .

How do you think you deal with conflict?

Answer the questions on this web site:

http://www.sideroad.com/Leadership/conflict-style.html

Tick which style best describes how you approach conflict in the workplace

Avoid

Compete

Accommodate

Compromise

Collaborate

What are your strengths in dealing with conflict?

What aspects can you identify that require development in how you deal with conflict

Working with others is not without its difficulties and problems and at times conflicts arise, it is important that these are resolved to ensure effective and efficient working.