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Last updated: 4 September 2008
SPECIFIC SKILLS
Communication
Skills
Improving own Knowledge
Managing Self
Problem Solving
Working with Others
Facilitation Skills
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This will give guidance on how to facilitate tactical decision making.
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This site gives you 10 very practical tips on facilitation skills.
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This is a guide to what facilitation is about.
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A guide as to the What When and How to do Facilitation.
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Interviewing Techniques
- This link gives
you techniques to be used when interviewing.
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Non Verbal Communication
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An article referencing more non-verbal communications when you look at people and their surroundings.
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Hints on what to look for in terms of a person's body when there is non-verbal communication taking place.
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This link will give you definitions and some activities to help develop your understanding of non-verbal skills.
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Hints on what to look for in terms of a person's body when there is non-verbal communication taking place.
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Observation
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On this link there are classroom observation evaluation forms (PDF Download) that should be used when classroom observation is undertaken. Observers are asked to conduct a debriefing session with the staff member at the end of the observation.
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This link takes you to an observation form that can be used by students.
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This identifies what peer observation is and how it can be used in a learning environment.
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Presentation Skills
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This site gives tips on how to give a good presentations.
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This is a sample presentation of a patient history and physical examination, of relevance to medical professionals/students.
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Questioning Techniques
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This site links to a list of topic areas including one entitled ‘Using Questions Effectively’.
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This link give guidance to how to use questioning skills to help improve teaching.
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Short article on questioning techniques.
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The reader will be able to recognise and use a variety of questioning styles and understand when a particular questioning technique will have the most impact.
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Assessing Students
- This links to a
document that contains an extensive list of Key Teaching/Assessment
Strategy Components.
more >>
Challenging
- This site contains
a resource document looking at many aspects of effective clinical teaching,
including chapters on questioning, feedback and teaching challenging
students.
more >>
Coaching Skills
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Activities and information on coaching.
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This will help you to identify how to coach employees to success.
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Quiz to test coaching skills.
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An article on peer coaching in the 21st century.
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Critical Incidences
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This site deals with Critical Incidents. A Critical Incident is an event that is disturbing, sudden, and unexpected that causes us arousal, avoidance, and re-experiencing. Critical stress is a common reaction, in normal persons, to unusual situations. About 86% of people will have a reaction.
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An example of a University’s procedure for managing critical incidents.
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An article exploring the use of critical incidents in developing skills of reflection and critical thinking, within professional education.
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Identifying Needs
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This link takes you to view how to develop a systematic approach to needs assessment.
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This link gives an insight into methods to identify your own learning needs.
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Learning Styles
- Learning styles
questionnaire.
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Managing Learning
- This site looks
at evaluating training programmes.
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Providing Feedback
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This site takes you into a document that outlines the steps to take to provide feedback effectively.
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This site takes you into a document that outlines the skills to provide feedback effectively.
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This site takes you into a document that outlines the steps to take to provide feedback effectively.
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Teaching Strategies
- Seven Principles
for Good Practice in Undergraduate Education.
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Decision Making
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This page gives you links into areas of decision making.
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The decision making techniques in this link range from the very simple to the rather sophisticated. Which technique you choose for a given decision will be influenced by the importance and complexity of the decision.
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Monitoring
- This link goes
into Monitoring Student Learning in the Classroom.
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Personal Development Plans
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The following sample plan is provided as a detailed example of how a personal professional development plan might look.
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This link goes into developing a Personal Development Plan.
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Time Management
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This site defines what time management is and how to gain benefits from using time management.
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This site is about personal time management and contains a number of good tips to help you improve your own time management.
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Counselling Skills
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This site gives details on steps to active listening.
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This page from the British Association of Counselling and Psychotherapy, gives the code of Ethics for those who are trained in the use of counselling skills, within another role. Issues such as values, confidentiality and competence are addressed.
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Dealing with Conflict
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This site gives advice on dealing with conflict in groups.
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This site gives an article on conflict management entitled: "What Really Works? Here are Proven solutions!".
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Problem Student
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This site discusses one of the most difficult issues facing distance-learning administrators; that of how to respond to students who either disrupt the learning environment in some way or who make it difficult for their classmates to focus on the learning at hand.
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This site contains a resource document looking at many aspects of effective clinical teaching, including a chapter on teaching challenging students.
more >>
Self Assessment
- This site will
show you that there are many ways of approaching self assessment, and
each way has its own strengths and limitations.
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Leadership
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This link takes you into an article about leadership and communication.
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This link takes you into an article about the concepts of leadership.
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This link takes you into an article about leadership styles. There are three different styles of leadership: (1) authoritarian (autocratic), participative (democratic), and delegative (free reign).
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Motivating
- This site gives
a number of tips on how to motivate students.
more >>