Assessment in the Work Place

Table of Contents

1. Introduction
2. The Need for Assessment
   1. Methods of Assessment
   2. Performance assessment
   3. Portfolio reviews
   4. Learning contracts
3. When to use a Particular Assessment?
4. Giving and Getting Feedback
   1. Useful tips on giving feedback
   2. Positive feedback
   3. Examples of good feedback
5. Skills for Effective Assessment
6. How to avoid failing
7. References

Giving and Getting Feedback

Giving feedback is the process of telling another individual how they are perceived (Sharp et al. 2005). It can be a source of anxiety for both giver and receiver. The following guidelines for giving and getting useful feedback may help to reduce this anxiety, improve performance, increase morale and help develop teamwork. The risks of poor quality feedback are that it might demoralise, reduce confidence and even cause conflict.