Assessment in the Work Place

Table of Contents

1. Introduction
2. The Need for Assessment
   1. Methods of Assessment
   2. Performance assessment
   3. Portfolio reviews
   4. Learning contracts
3. When to use a Particular Assessment?
4. Giving and Getting Feedback
   1. Useful tips on giving feedback
   2. Positive feedback
   3. Examples of good feedback
5. Skills for Effective Assessment
6. How to avoid failing
7. References

Examples of good feedback

Examples of good feedback from Sharp et al. (2005) are:

"Jose, as we have discussed you show clear initiative in setting your goals. You have in the main approached the (specifics) activities with a professional and considered approach.

The feedback from the clients demonstrated that you had excellent communication skills and were able to pick up on non-verbal as well as verbal cues in a supportive and helpful manner. We discussed the need for your documentation of client issues to be more specific and although you have responded to feedback there is still scope for it to be more detailed.

My observations of you in practice showed that you have a meticulous approach to detail and that you are able to prioritise well".

Effective feedback is a key part of the assessment process, but it is important to recognise that this not the only skill a work-based supervisor needs to ensure good quality assessment. The next section will examine some of the other skills that are fundamental to assessment.