Skip to main content

2: Roles For Reviewing In Pairs

Talking things through with another person can be more dynamic and productive than being left with your own thoughts. Sometimes the other person is just a listener, but there are many other useful roles the other person can adopt - such as a sounding board, a summariser, a buddy, a coach, or even a devil's advocate. There is no guarantee that the other person will be good at assisting the process of reflection. The other person may be too intrusive or challenging, or may stumble into 'no go' areas, or offer insensitive advice. There is always the risk that the other person (even a skilled facilitator) will spoil, distort or disrupt the process of reflection. The risk of ending up with an 'unhelpful' listener can be reduced by providing clear briefings and by providing an easy way for the 'speaker' to change the rules or opt out if they find the process is not working well.

Here are a few helpful roles that the 'other person' can play when reviewing in pairs:

  1. Listener: just listens - giving the 'reflector' the opportunity to think aloud
  2. Sounding Board: listens and responds to any questions the reflector may ask
  3. Summariser: repeats key phrases, summarises, asks for clarification
  4. Buddy: notices, empathises, supports, and possibly advises
  5. Coach: agrees objectives, provides feedback, and asks questions that assist reflection
  6. Interviewer (with a script): asks set questions or follows a certain review sequence
  7. Child: just keeps asking 'why?'. The reflector can stop the process at any point.
  8. Devil's Advocate: tests and challenges what the reflector says. This needs careful briefing to ensure that the challenges are provided and perceived as being part of a helpful process.